NEW PARTNER ACCEPTANCE
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The Help Desk You Deserve.
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HDT OFFERING SIGNUP
Kickoff Date
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Effective Date
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WHERE DID YOU FIND US?
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Name
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Street Address
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City
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Billing Phone Number
(Required)
One Time Onboarding
Price:
Total Number of Trial Seats
(Required)
Enter the total number of trial seats (workstations with users) you will be assigning to us. Please limit the trial to one or two client sites.
Trial Client 1
(Required)
What is the name of the first client you will be trialing with us?
Trial Client 2
What is the name of the second client (if any) you will be trialing with us?
100 Seat Minimum - $38.00 per seat monthly
Price:
WELCOME! You are getting tiered pricing on a 100 seat minimum subscription for Premium User Support Services described at helpdesk.tech/pricing
200 Seat Minimum - $28.00 per seat monthly
Price:
WELCOME! You are getting tiered pricing on a 200 seat minimum subscription for Premium User Support Services described at helpdesk.tech/pricing
50 Seat Add-On
Price:
50 additional seats
300 Seat Minimum - $24.00 per seat monthly
Price:
WELCOME! You are getting tiered pricing on a 300 seat minimum subscription for Premium User Support Services described at helpdesk.tech/pricing
500 Seat Minimum - PROFESSIONAL
Price:
WELCOME! You are getting preferred pricing on a 500 seat minimum annual subscription for Professional Services which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate. Intake Services are included in this plan.
50 Seat Add-On at 500 seat min
Price:
50 additional seats
750 Seat Minimum
Price:
WELCOME! You are getting preferred pricing on a 750 seat minimum annual subscription for "Help Desk Services" which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.
50 Seat Add-On at 750 seat min
Price:
50 additional seats
1000 Seat Minimum
Price:
WELCOME! You are getting preferred pricing on a 1000 seat minimum annual subscription for "Help Desk Services" which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.
50 Seat Add-On at 1000 seat min
Price:
50 additional seats
100 Seat Add-On at 1000 seat min
Price:
100 additional seats
Total Supported Seats
CONCIERGE INTAKE SERVICES - Monthly
Price:
You are signing up for "Intake Services" which means after a short call queue, agents will answer a unique telephone number, document non-support-related calls, field support-related phone calls and turn new inquiries into tickets in your PSA, field and relay inbound sales inquiries to your sales staff, and refer other information to callers as available. We will monitor a designated chat widget for similar inbound inquiries, as well as monitor and clarify new tickets that enter our designated support queue/service board unannounced. 8am to 5pm in your time zone. Full service description found at https://partners.helpdesk.tech/pricing
CONCIERGE INTAKE SERVICES - Annually
Price:
You are signing up for "Intake Services" which means after a short call queue, agents will answer a unique telephone number, document non-support-related calls, field support-related phone calls and turn new inquiries into tickets in your PSA, field and relay inbound sales inquiries to your sales staff, and refer other information to callers as available. We will monitor a designated chat widget for similar inbound inquiries, as well as monitor and clarify new tickets that enter our designated support queue/service board unannounced. 8am to 5pm in your time zone. Full service description found at https://partners.helpdesk.tech/pricing
EXTENDED HOURS
Quantity
Price:
$2,000.00
Quantity
Extended Hours is an offering that is an additional charge with our Professional service. It extends your support from Monday through Friday 8am to 5pm in your local time zone to Monday through Friday 8am to 8pm EST. Additional Charges Apply.
HELPDESK.TECH STARTER PACKAGE
Price:
Monthly Subscription. The Starter Package means tickets will be assigned to the general technician pool, and served by the first available technician. It includes PSA Integration, same day/next day average resolution, and includes 10 tickets per month. $30/ticket thereafter.
Total Estimated Monthly Payment
Total Estimated Annual Payment
Deep Dive Credit
Price:
Thanks for coming to our breakout session and booking a deep dive with us!
Additional READY NOW Credit
Price:
You have an EXCLUSIVE credit only available by special arrangement! Thanks for trusting us with your help desk support for your MSP!
Authorization
(Required)
12 month agreement. I have read and agree to the HelpDesk.tech
Terms & Conditions
and
Statement of Work
.
This is a 12 month agreement beginning upon signing, subject to cancelation terms found in our Terms & Conditions. This term secures pricing for 12 months, can be canceled with no further obligation within the first 3 months after Kick Off, and is agreed to by both parties.
Authorization
(Required)
24 month agreement. I have read and agree to the HelpDesk.tech
Terms & Conditions
and
Statement of Work
.
This is a 24 month agreement beginning upon signing, subject to cancelation terms found in our Terms & Conditions. This term secures pricing for 24 months, and replaces the 1 year term found in the Terms & Conditions, and is agreed to by both parties. Early termination rules apply.
Authorization
(Required)
36 month agreement. I have read and agree to the HelpDesk.tech
Terms & Conditions
and
Statement of Work
.
This is a 36 month agreement beginning upon signing, subject to cancelation terms found in our Terms & Conditions. This term secures pricing for 36 months, and replaces the 1 year term found in the Terms & Conditions, and is agreed to by both parties. Early termination rules apply.
Authorization
(Required)
30 day trial. I have read and agree to the HelpDesk.tech
Terms & Conditions
and
Statement of Work
.
This is a 30 day trial service agreement beginning upon signing, includes 30 days of onboarding beginning at the kick off date above, plus 30 days of Premium User Support for one or two of your client sites, replaces the 1 year term found in the Terms & Conditions, and is agreed to by both parties. Continued service beyond this trial period requires an active paid subscription at the normal terms.
ONE OR MORE SPECIAL CONDITIONS APPLY: Intake Services offered for 2 months free, after which additional fees will apply if Partner keeps services. Auto cancels after 2 months.
Signed by
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Type Your First and Last Name
Title
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Authorizing Signature
(Required)
I am a duly authorized representative of my company and authorize this transaction and partnership. Subscription charges will recur monthly according to the agreed billing schedule on the payment method provided to HelpDesk.tech for recurring charges.
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Who We Are
User Comments
Pricing
FAQ
Schedule a Discussion
Careers
Connect